Bennche Return Policy

Bennche Web Store Return Policy and Procedure
Please make sure you have received all itemsin your order, and examine all parts received are free from defects and damages. All damaged or missing parts must be reported via Benncheweb store portal by submitting a new case within 2 days of receiving your order so we can resolve any issues you may be having. Damaged parts must be saved to be called back via the shipping carrier for inspection. To further expedite the process we may ask you to take some digital pictures of the damaged part(s) for our reference.
General Guidelines
Non-Returnable Parts
Bennche Web Store Return Policy and Procedure
Requests for returns must be initiated via Benncheweb store portal by submitting a new case. Please include basic information such as your order number, order date, and the part(s) you are requesting to return, and reason of returning. Bennche will email you a RMA Number if your request is approved. Print out the Return Form. Fill out the form completely and you must sign and return the form with the part(s) you are turning. A signed Return Authorization Form is mandatory with every return, NO EXCEPTIONS. Returns must be shipped back to Bennche within 14 days after a RMA is issued. If returned part(s) is/ are received after 14 days, no refund will be issued and buyer is responsible for shipping charge to ship the part(s) back to buyer. Refund will be issued once the package is received and inspected.